Terms and Conditions - House Clearance Stockwell
Welcome to House Clearance Stockwell. These Terms and Conditions govern your use of our services. By engaging with us, you agree to comply with and be bound by these terms.
1. Services Provided
House Clearance Stockwell offers comprehensive clearance services, including the removal of unwanted items from residential properties. Our services cover:
- Furniture clearance
- Electrical appliances removal
- Garden waste disposal
- Estate and probate clearance
2. Booking and Scheduling
To schedule a clearance, you must provide accurate information regarding the property location, size, and the nature of items to be cleared. Once booked, we will confirm the appointment via email or phone.
2.1 Cancellations
If you need to cancel or reschedule your appointment, please notify us at least 48 hours in advance. Cancellations made within 48 hours may incur a cancellation fee.
3. Payment Terms
Payments for our services are due upon completion of the clearance. We accept various payment methods, including cash, credit/debit cards, and bank transfers.
3.1 Pricing
Our pricing is based on the volume of items to be cleared and the complexity of the job. An initial estimate will be provided upon booking, but please note that the final cost may vary.
4. Liability and Insurance
House Clearance Stockwell operates with comprehensive insurance to cover any accidental damage during the clearance process. However, we are not liable for pre-existing damage to property or hidden defects.
4.1 Customer Responsibilities
Clients are responsible for ensuring that all items to be cleared are accessible and free from hazardous materials. Any restrictions on access must be communicated in advance.
5. Data Protection and Privacy
We are committed to protecting your privacy. Any personal information collected during the booking process will be used solely for the purpose of providing our services and will not be shared with third parties without your consent.
6. Environmental Policy
House Clearance Stockwell is dedicated to environmentally responsible disposal practices. We strive to recycle or donate items whenever possible, minimizing landfill waste.
6.1 Recycling and Donation
Items suitable for recycling or donation will be sorted accordingly. Clients can request specific disposal methods for particular items.
7. Dispute Resolution
In the unlikely event of a dispute, we encourage you to contact our customer service team to resolve the issue amicably. If a resolution cannot be reached, the matter may be escalated to an independent mediator.
8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any legal actions related to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
9. Amendments to Terms
House Clearance Stockwell reserves the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes, and continued use of our services signifies acceptance of the updated terms.
10. Acceptance of Terms
By booking and utilizing our services, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.